The story behind the brand
It is so important to us that our brand represents exactly what it offers - products that add warmth and coziness to your home by filling empty shelves and abandoned corners - making your home more homely.
MYSA is a Swedish word meaning to engage in an activity that is comfortable, especially at home. As well as the feeling of comfort and protection and a time dedicated to coziness.
I treated myself to the wooden wine rack from MYSA. It's great value for money and a lovely item which was delivered quickly and beautifully wrapped. I'll definitely be buying more items from MYSA for myself and as gifts for others.
Excellent quality & brilliant service. I ordered two items last night & they were delivered this morning. Thank you.
Great service and a quick turn around time! Love it!
Friendly reliable and excellent service will definitely be coming back to use MYSA again.
Fantastic service from Aimée, quick delivery and beautiful products. Thank you!
What a fantastic local business I ordered a couple of items and I have to say I'm really impressed with MYSA the quality and service! Highly recommended.
Ordered my item this morning, it was delivered before lunch, what a wonderful service, thank you very much 5 stars.
We’ll decorate your living room/selected space with products, at no cost involved. Receive 15% of the total event sales in stock credit as the host! All you have to do is invite your friends around for bubbles and a shop!
Looking for a gift but can’t decide? Buy a gift voucher and they can choose!
Minimum £10, valid for 6 months! Upon purchase, you will receive your digital gift voucher via email. You can even add your digital voucher to your Apple Wallet! Voucher can be used online and in-store.
Please note your voucher will only be emailed to you once payment has been received. If you would like the voucher sent to the recipient directly, please let us know in the notes section of checkout or contact us.
If you would like a physical printed voucher, please visit our printed gift voucher product.
*Please note images are only examples hence the QR code and voucher code are blurred*
I live in Guernsey but I am being charged VAT and delivery?
Please change your Country to 'Guernsey' instead of 'United Kingdom' and you will not be charged VAT.
If your order total is below £30, there will be paid delivery options as well as a free collection option.
If your order total is £30 or above, delivery will show as free (as well as a free collection option). Our free Guernsey delivery on all orders ended on 31st March 2021.
I live in Guernsey and have opted to collect my order. Do you have directions?
Please click here to view directions to our shop at 3 New Road, St Sampsons, Guernsey, GY2 4QF.
How quick will my order be delivered/shipped?
If you are Guernsey based, we usually deliver within 2-3 days and sometimes earlier. The same applies for orders outside of Guernsey - we will aim to dispatch your order within 2-3 days.
If you have opted for Guernsey collection our shop at 3 New Road, we aim to have your order ready for collection in approximately 2 days. If you need your order by a specific date, please let us know.
I would like to purchase an item that is currently out of stock. Will you be getting it back in stock?
If you would like to know if an item will be restocked, please contact us as we may have an incoming stock order for your particular item. If so we can reserve the product for you, or alternatively let you know if it's not due back anytime soon.
Can I pay cash on delivery/collection? I can't see this payment option when checking out. (Guernsey-based customers)
Yes of course you can if you are Guernsey-based. Please contact us beforehand to let us know and then proceed with selecting either 'Pay by Card' or 'Bank Transfer' during checkout, as these payment options do not take payment when placing your order. We will then add a note to your order so we know you will pay cash on delivery/collection instead. We will arrange a date and time with you for payment and delivery/collection.
I live in a Country that you don't ship to, but I would like to place an order.
If you are based in a Country that is not listed in our 'Country' section of the address when checking out, please contact us and we can arrange a special delivery for you.
I have received an email/text message saying my order has been delivered but I can't find it? (Guernsey-based customers)
Please contact us as soon as possible. It may be that your order has been delivered to a house with the same name as yours. We will know where it has been delivered and take photos of where we've left it, so we will be able to resolve the issue and return your order to you.
I'd like to leave you a review - how do I do that?
Thank you! Please go to our Facebook Page @mysa.guernsey and 'Write a recommendation', or alternatively you can tag us on Instagram (@mysa.guernsey) either on an Instagram post or Instagram story. You could also leave a review on 'Good or Bad Guernsey Businesses' Facebook Group, and tag our Facebook Page @mysa.guernsey.
Are your products environmentally friendly?
Although there may be some items that can be classed as environmentally friendly, there is no guarantee that they are 100% environmentally friendly as our suppliers have not confirmed this for our products.